Frequently asked questions

Everything you need to know about NeuralFreight.

Do I need all 3 agents?

No — each agent works independently. But the bundle saves you $1,000 in setup fees and gives you full automation across your entire operation. Most brokers who start with one end up wanting all three.

How long does setup take?

We configure your agents within 2 hours of your onboarding call. You provide your email account and preferences — we handle everything else.

Can I cancel anytime?

Yes. Month-to-month with no long-term contracts. Setup fees are one-time and non-refundable.

Do you work with owner-operators?

Yes. Whether you move 5 loads a month or 500, the agents scale with you. We work with solo operators, small brokerages, and growing teams.

What load boards do you support?

Any load board app or platform. The Freight Agent can extract from all of them simultaneously.

What happens when the agent needs a decision from me?

The agent flags you via Telegram with a clear briefing. You approve or reject with one tap. You stay in control — the agent handles the rest.